Silverfin Training - New Joiner

The below training is for new joiners to Johnston Carmichael and will take you through how to log in, completing your certification and the Silverfin Academy.

How to log in:

To log into Silverfin you use the link below;

https://jcca.getsilverfin.com/f/9409

• To access Silverfin you should never need to enter a username or password
• If you are not in the office make sure you are connected to the VPN
• Use Microsoft Chrome or Microsoft Edge browsers to use Silverfin (Internet Explorer does not support all of its functionality)
• Save the above link as a favourite on your toolbar so you are able to easily access going forward

Certification / Campus:

Silverfin certification will take you on a walk-through of all core features in Silverfin and present you with a certificate at the end - this is mandatory to complete before you continue with any further training (20-30 mins).

To access, click on the question mark on the top right in Silverfin as below:

Then click Campus as below:

Silverfin Academy:

When you are ready to get started please follow the instructions provided to you within the email to complete the Silverfin Academy Training Course.

Once you have completed the Silverfin Academy Training you should get started on your first job.

Additional Support:

As your progress with your first few jobs there is an entire library of information stored within Silverfin that can help you. By selecting Johnston Carmichael Help on the top right hand side of the taskbar you will find an entire suite of recorded training and also help articles. Please review the content that has been provided here to support you as you learn the JC way of working on Silverfin - here.

If you get stuck or require some further assistance please ask any member of your team as they will all have been using Silverfin for some time now.

Good luck!

NOTE: If there is anything in this help article that needs updated please get in touch with the Silverfin Experts.